Address: Children’s Volunteer and Crisis Line: 3025 W. Mitchell Ave
Transportation: Get of the #30 bus toward Florist. Get off at 27th and Wisconsin to transfer to bus #27 towards College. Get off at intersection of Layton and Mitchell. Walk to 3025 W. Mitchell Street.
Approximate Travel Time by Bus: 25 minutes
Approximate Travel Time by Car: 10 minutes
Orientation: Individual orientation, please call site to schedule
Days/Hours of Operation: Sunday - Saturday: 9:00-1:00 PM, 1:00-5:00 PM, 5:00 -9:00 PM (One Four Hour Shift per Week or as assigned)
Description of Agency: Milwaukee Women's Center is a shelter for battered women and their children. The agency provides shelter for women who are in imminent danger and need a temporary sanctuary from their abusive partners. The Milwaukee Women’s Center provides holistic care to empower women and families who are experiencing abuse to live safe, independent and healthy lives. The Crisis Line at the Milwaukee Women’s center aims to provide support 24 hours a day to anyone in need. It was established to give encouragement and support and to empower capable, competent women who are making decisions only they have a right to make.
Student Role at Agency: Students will be answering the 24 hour crisis line and assessing the needs of the caller or resident and taking the appropriate action. The students will be trained to be able to offer legal, medical, or housing referrals when needed. As part of their role, students will record all necessary information in the Phone Log and Daily Log. Students will be trained during a 4 week period during their chosen shift.
Unique Features or Challenges of Crisis Line: The hotline can be very intense. People call with various problems, and some women need shelter in order to get away from physically dangerous situations where their lives might be in danger. There is a lot of pressure but also a lot of support and it is very rewarding. The address of this agency is strictly confidential, but all necessary information will be given to Service Learners before the first service time. Some short interactions with shelter clients may also be necessary. Men are encouraged to apply.
THIS PLACEMENT REQUIRES A FIRM AND CONSISTENT COMMITMENT.