Address: 1216 N. 13th Street
Transportation: Within walking distance
Days/Hours of Operation: Monday-Friday 6:00-8:00pm and Saturday-Sunday 1:00-8:00pm
Description of Agency/Activities: The Guest House provides shelter, housing, education, and services to Milwaukee’s homeless who seek to transform their lives with dignity and purpose. Founded in 1981 by the Central City Churches, the Guest House offers emergency shelter, transitional shelter, transitional housing and permanent housing for homeless adult men. Services provided include: case management, benefits counseling, AODA treatment and support groups, mental health counseling, education, employability skills assessment, job training and placement, access to primary health care and psychiatric services (including medication monitoring), and referrals to other community-based agencies and providers.
Student Role in Agency: The weekends at the Guest House office are lightly staffed and from time to time the staff has to step away from the front office to handle another job-related duty. To ensure high quality customer service it is helpful to have a volunteer assist with the staffing of the front office during key times in the weekends. Students will work with Residential Services staff to help maintain the front office and complete assigned duties. These could include: answer the door, take phone calls, greet donors, and assist guests. The student must work a 3 hour shift either Saturday or Sunday between the times of 1-4pm or 4-7pm to take on the role of an Office Assistant. Students can also choose to take on the role of a Computer Lab Assistant from 6-8pm any day of the week.
Commitment: Orientation, plus 2 hours per week of service.